Privacy Policy
Don Marcolo ("we," "our," or "us"), operated by Don Marcolo LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit donmarcolo.us.
Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, shipping address, and phone number when you place an order or contact us
- Payment Information: payments are processed securely through PayPal. We do not store card numbers on our servers
- Usage Data: browser type, IP address, pages visited, time spent on site, and referring URL
- Device Information: device type, operating system, and browser version
- Cookies: used to remember your cart contents and improve your browsing experience
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Send promotional emails, with your consent
- Improve our website and product catalog
- Prevent fraud and keep the Site secure
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Payment Processors: PayPal, to process transactions securely
- Shipping Carriers: USPS, UPS, and FedEx, to deliver your orders
- Service Providers: analytics, email, and hosting providers who support our operations
- Legal Requirements: when required by law or to protect our rights
Cookies
We use cookies to maintain your shopping cart, remember your preferences, and understand site traffic. You can disable cookies in your browser settings, though this may affect site functionality. We may use Google Analytics to understand how visitors use our site.
Data Security
We use industry-standard security measures to protect your information. All payment transactions are processed through PayPal's secure, encrypted platform, and the Site is served over HTTPS.
Your Rights (CCPA/GDPR)
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal requirements
- Opt out of marketing emails at any time using the unsubscribe link in every email
- Request a copy of your data in a portable format
- Object to certain processing of your personal information
To exercise any of these rights, email help@donmarcolo.us with your request. We will respond within 30 days. We may need to verify your identity before processing certain requests, such as data deletion, to keep your account secure.
Legal Basis for Processing
Where applicable law requires it, we process your personal information on one or more of the following legal bases: performance of a contract when you place an order, your consent when you opt in to marketing emails, our legitimate interests in operating and improving the Site, and compliance with legal obligations such as tax recordkeeping.
How Long We Keep Your Data
We retain order records, including name, shipping address, and purchase history, for as long as needed to fulfill orders, handle returns, and meet tax and accounting recordkeeping requirements, generally up to 7 years. Marketing contact information is kept until you unsubscribe or request deletion. Usage data collected through analytics tools is generally retained for shorter periods set by the analytics provider.
International Visitors
Our servers and business operations are located in the United States. If you are visiting from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your home country.
Third-Party Links
Our Site may contain links to third-party websites, such as carrier tracking pages or social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policy of any site you visit after leaving donmarcolo.us.
Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for how to respond to these signals, our Site does not currently change its data collection practices when it detects a Do Not Track signal from your browser.
Email and Marketing Preferences
If you subscribe to our newsletter or opt in to promotional emails at checkout, we will send you updates about new drops, restocks, and offers. You can unsubscribe at any time using the link at the bottom of any marketing email, and we will stop sending promotional messages within a few business days. Transactional emails, such as order confirmations and shipping notifications, are sent regardless of marketing preferences because they are necessary to complete your order.
Essential vs. Marketing Cookies
Essential cookies keep the Site working correctly, for example remembering the items in your shopping cart as you browse between pages. These cannot be disabled without affecting core site functionality. Marketing and analytics cookies, if enabled, help us understand which pages and products are performing well so we can improve the catalog. You can manage cookie preferences through your browser settings at any time, and our cookie banner lets you accept or decline non-essential cookies when you first visit the Site.
State-Specific Privacy Rights
Depending on where you live, you may have additional rights under state privacy laws, such as the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act, or similar laws in other states. These rights generally include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. Don Marcolo LLC does not sell your personal information for monetary consideration. To exercise any state-specific right, email help@donmarcolo.us and we will respond consistent with applicable law.
Accessibility
We want donmarcolo.us to be usable by everyone. If you use assistive technology and encounter a barrier on our Site, please let us know at help@donmarcolo.us so we can look into it.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us right away.
Changes to This Policy
We may update this Privacy Policy from time to time. We will note significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
Questions about this Privacy Policy? Contact us at help@donmarcolo.us.